Privacy Policy

Effective Date: 01-03-2023

At Garden Guru, we value your privacy and are dedicated to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from garden-guru.shop (the "Site").

1. Personal Information We Collect

When you visit the Site, we automatically collect certain details about your device, including your web browser, IP address, time zone, and some cookies installed on your device. Additionally, as you navigate the Site, we track information about the specific pages or products you view, the websites or search terms that referred you to our Site, and how you engage with the Site. This automatically-collected information is referred to as "Device Information."

We collect Device Information using the following technologies:

• Cookies: Small data files placed on your device, often containing an anonymous unique identifier. For more information on cookies and how to disable them, visit http://www.allaboutcookies.org.
• Log Files: These files track actions on the Site and gather data like IP addresses, browser types, Internet service providers, and time stamps.
• Web Beacons, Tags, and Pixels: Digital tools used to record information about your browsing activities on the Site.

In addition, when you make a purchase or attempt to make a purchase on the Site, we collect information such as your name, billing address, shipping address, payment details (including credit card numbers, PayPal, Google Pay), email address, and phone number. This is referred to as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

2. How We Use Your Personal Information

We use the Order Information we collect to fulfill orders placed through the Site, including processing payments, arranging shipments, and providing order confirmations. Additionally, we use this information to:

• Communicate with you regarding your order.
• Screen orders for potential risks or fraud.
• Offer you marketing messages or advertisements based on your preferences.

We use Device Information to help identify potential fraud or security risks (particularly your IP address) and to improve and optimize our Site. This includes generating analytics about how customers browse and interact with the Site and evaluating the effectiveness of our marketing efforts.

3. Sharing Your Personal Information

We may share your Personal Information with third parties to help us carry out the activities described above. For example, we use Google Analytics to understand how customers engage with the Site. You can learn more about how Google uses your Personal Information here, and you can opt out of Google Analytics here.

We may also share your Personal Information with third-party platforms like YouTube for promoting products and providing content. To understand how YouTube collects and handles personal data, you can read more here.

We may also disclose your Personal Information to comply with legal obligations or in response to lawful requests, such as subpoenas or search warrants, or to protect our rights.

4. Behavioral Advertising

We use your Personal Information to deliver targeted advertisements or marketing communications that we think might interest you. To learn more about behavioral advertising, visit the Network Advertising Initiative’s educational page here.

You can opt out of personalized advertising through the following links:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources

To opt out of some services, visit the Digital Advertising Alliance’s opt-out portal here: https://optout.aboutads.info/.

5. Do Not Track

Please note that we do not alter our data collection practices when we detect a Do Not Track signal from your browser.

6. Your Rights

If you are a resident of the European Union, you have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us using the details provided below.

As a European resident, we process your data based on our contractual obligations with you (for example, when you place an order) or for legitimate business purposes. Please be aware that your data may be transferred outside of Europe, including to the United States.

7. Data Retention

We retain your Order Information for our records unless you request its deletion.

8. Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.

9. Minors

The Site is not intended for individuals under the age of 18.

10. Contact Us

If you have questions or concerns about our privacy practices, or if you would like to make a complaint, please reach out to us via email at support@garden-guru.shop or by mail at:

Garden Guru Online Store
4401 Atlantic Ave #310, Long Beach, CA 90807, United States